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Withdrawal and Refunds
Article 11 (Withdrawal and Refunds)
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Members may withdraw their Can purchase within 7 days unless the Cans were already used.
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Refund requests must be made via 1:1 Customer Service, and refunds are processed within 5 business days.
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Mobile carrier payments (e.g., SKT) must be refunded in the same month to the payer’s account.
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Withdrawal costs follow relevant consumer laws.
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The Company is not liable for errors caused by the Member.
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Paid services may be partially refunded depending on the cancellation time.
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Reward Cans are non-refundable.
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