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Withdrawal and Refunds

Article 11 (Withdrawal and Refunds)

  1. Members may withdraw their Can purchase within 7 days unless the Cans were already used.

  2. Refund requests must be made via 1:1 Customer Service, and refunds are processed within 5 business days.

  3. Mobile carrier payments (e.g., SKT) must be refunded in the same month to the payer’s account.

  4. Withdrawal costs follow relevant consumer laws.

  5. The Company is not liable for errors caused by the Member.

  6. Paid services may be partially refunded depending on the cancellation time.

  7. Reward Cans are non-refundable.

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